Ancient Rewards Terms and Conditions

1. GENERAL

1.1. OVERVIEW

The Ancient Rewards program (the “Program”) is a loyalty reward program offered by Ancient Brands, LLC (the “Company”, “us”, “our” or “we”) to certain customers of the Company. The Program is accessible through ancientnutrition.com (the “Program Website”) and any other related sites and applications referred to on the Program Website, including without limitation, https://checkout.ancientnutrition.com/pages/rewards (the “Explainer Page”). By participating in the Program, you agree to these Terms and Conditions (“Terms”), which constitute a binding agreement between the Program Member (as defined below) and us.

The Program allows persons who have completed the membership enrollment steps (each, a “Program Member” or “Member”) in accordance with the present Terms and Conditions (“Membership”) to rewards when making purchases on items identified from time to time by the Company (“Eligible Purchases”), and to redeem these rewards toward future purchases.

Members acquire no vested right or entitlement to the continued availability of any particular reward, benefit or redemption level.

Ancient Nutrition reserves the right to change, modify, discontinue, or cancel the Program, or any part of the Program, at any time. If we modify the Program, we shall provide you notice by posting updated Terms and Conditions or notifying you via the Program Website, the Explainer Page, your account, email, or other method we choose, in our sole discretion. In the event that the Program is discontinued or changed, any unused rewards may be forfeited. Rewards points cannot be exchanged for currency or refunded. The value of rewards points may only be applied toward qualifying purchases in accordance with the Program Terms (as defined below).

IMPORTANT NOTICE: YOUR USE OF THE PROGRAM IS SUBJECT TO A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER SET FORTH IN THE SECTION OF THIS AGREEMENT TITLED “Dispute Resolution by Binding Arbitration and Class Action Waiver.” PLEASE CAREFULLY REVIEW THAT SECTION OF THIS AGREEMENT.

1.2. TERMS AND CONDITIONS

The terms and conditions set forth herein (the “Terms”, and together with any terms set forth on the Program Website, the Explainer Page, and any other terms accessible through any of the foregoing, collectively the “Program Terms”) govern the Program. The Company in its sole discretion can, restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. If the Program Terms have been updated, the Company will post the new Program Terms on the Program Website and note the date that they were last updated. We encourage Members to review the Program Terms each time they use the Program.

1.3. ACCEPTANCE

By using or enrolling in the Program, you accept and agree to be bound by these Terms.

2. PROGRAM MEMBERSHIP

2.1. MEMBERSHIP ENROLLMENT

Membership is free and no initial purchase is required in order to become a Member. To become a valid Member, you must complete the enrollment process by providing complete and accurate information and indicating your acceptance of the Program Terms. The Program is only open to consumers purchasing Ancient Brands’ products for their own personal or household use. Wholesale and commercial customers are excluded from earning rewards points on wholesale orders.

2.2. PASSWORDS AND SECURITY

In order to enroll in the Program, you will have to register and create an Account with us and provide one or more names, email addresses, login usernames and passwords (together, “ID”). You are responsible for maintaining the confidentiality of your ID. You agree not to use the ID of any third party or disclose your ID to any third party. You are responsible for any and all activity that occurs on your Account. If you suspect any unauthorized use of your Account, you must notify us immediately. You agree to provide us with correct and complete Account information at all times and inform us of any changes to the information you have provided. We will keep your ID confidential. Only one Program account (“Account”) is permitted per person.

2.3. SUSPENSION RIGHTS; CAPACITY

If the Company determines that a Program Member has abused any of the Program’s privileges, fails to comply with any of the Program Terms, violates any law or regulation, or makes any misrepresentation to the Company, the Company may, in its sole discretion, take such actions as it deems appropriate, including without limitation, suspending such Member’s privileges under the Program, revoking any or all of the rewards points or gifts in such Program Member’s Account, and/or revoking the Program Member’s membership in the Program, in each case, with or without advance notice to the Member and without liability to the Company.

Rewards points will not be awarded if in the Company’s reasonable opinion the merchandise purchased will be used for resale or commercial use and any rewards points awarded on such purchases will be forfeited. If a Member was awarded rewards points or product gifts for an offer or promotion in which a Member purchased product(s) in excess of quantities reasonable for household or personal use, the rewards points awarded as a result of that offer or promotion may be forfeited without prior notice and the Account may be suspended or closed.

Subject to the restrictions in these Program Terms, Membership is only available to individuals above the age of majority in their jurisdiction and who have legal capacity. If a Member does not meet the capacity requirements set out above, all rewards points or product gifts awarded to such Member may be forfeited without prior notice and the Account may be suspended or closed.

2.4. CHANGE IN INFORMATION

Program Members are responsible to advise the Company immediately of any change to their address or other contact information. The Company will not be responsible for any communication not received by a Program Member, provided that the Company sent such communication to the address or other contact information then on file from such Program Member.

2.5. REWARDS POINTS EXPIRATION

Rewards points earned will expire 12 months from the date they are earned. For example, if you earn rewards points on December 20, 2025, those rewards points (if not redeemed) will expire on December 20, 2026. If you do not use your rewards points within this time period, they will no longer be valid for redemption. The oldest accrued rewards points will be used first for redemptions. The Company will determine inactivity in its sole discretion, which includes failure to interact with the Program (including redeeming rewards points or placing a purchase order) during such period.

2.6. ACCOUNT CLOSURE

Rewards points are reduced to zero upon closure of a Membership.

2.7. SECURITY

The Company assumes no liability or responsibility for rewards points redeemed by any person(s) prior to a notification to the Company’s Customer Service Center that the email address associated with the Account has been compromised. Any rewards points redeemed prior to notification shall be at the Member’s risk. If you believe your email address has been compromised, please contact our Customer Service Center here.

3. REWARDS POINTS

3.1. COLLECTION; REDEMPTION

Rewards points can be earned by Program Members in connection with purchases of goods and/or services made through the Company at ancientnutrition.com, as set forth on the Explainer Page, regardless of method of payment, provided that the number assigned to the Member upon enrollment (the “Membership Number”) is presented/entered at the time of purchase. Taxes and shipping charges are not included and do not count towards the accumulation of rewards points.

Rewards points can be used to redeem toward future purchases. Redemption of rewards points may occur online at ancientnutrition.com.

A Member must provide his/her email address when redeeming rewards points. Each Member is responsible to ensure that all Personal Information is correct and up-to-date and the Company reserves the right to block redemptions where the Member information is inaccurate or incomplete. Members are solely and entirely responsible for keeping their Account secure. If a purchase price is lower than the redemption value of the rewards points, the remaining dollar value associated with all utilized rewards points will still be available for future use.

3.2. VALUE

Rewards points are not exchangeable for cash. The accumulation of rewards points does not entitle Program Members to any vested rights, and the Company does not guarantee in any way the continued availability of any reward, redemption level, rebate, or any other benefit. The Company assumes no liability to Members as regards the addition or removal of items from or for which rewards points can be collected and/or redeemed.

3.3. TRANSFERABILITY

Except as permitted from time to time by the Company, rewards points cannot be assigned, exchanged, traded, bartered, purchased or given by gift or otherwise sold. Any rewards points so acquired are void. For the avoidance of doubt, such prohibited transfers include transfers upon operation or law upon the death of a Member.

3.4. RETURN/EXCHANGE POLICY

In the event of a return/exchange of any eligible purchase that initially earned rewards points, such rewards points will be deducted automatically from the Account that was used for the eligible purchase (whether or not the Membership Number is presented at the time of return and/or exchange). Rewards points will be deducted at the same rate as they were earned.

Upon the return and/or exchange of products awarded through the redemption of rewards points, all redeemed rewards points will be forfeited.

3.5. PROMOTION

From time to time, the Company may advertise or offer exclusive offers to select Members to redeem rewards points for items other than a discount reward, or receive other benefits or discounts. Company shall have sole discretion to select the Members eligible for these offers.

4. PRIVACY

4.1. CONFIDENTIAL INFORMATION

4.2 Communications to Members

You understand that through your use of the Program, you consent to the collection and use of this information. As part of providing you the Program, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Program and your Account. By sharing your email address and as an active customer and Program Member, we and/or our service providers may communicate to you special offers, services, promotions and Program information. The collection and use of all Personal Information will be generally subject to the Privacy Policy set forth at https://ancientnutrition.com/pages/privacy-policy.

4.3. UNSUBSCRIBE

You can unsubscribe from receiving such messages at any time by updating your online account, by contacting customer service of the applicable entity, or by clicking unsubscribe at the bottom of any promotional email.

5. Reviews

5.1 Disclaimer:

The entire contents of this website are based upon the opinions of Ancient Nutrition unless otherwise noted. Individual articles are based upon the opinions of the respective author, who retains copyright as marked. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information from the research and experience of Ancient Nutrition. Ancient Nutrition encourages you to make your own health care decisions based upon your research and in partnership with a qualified health care professional.

While we welcome honest feedback, customer reviews and customer opinions are the sole responsibility of the said customer, and ancientnutrition.com and any of the company's affiliates are not liable for customer review comments. We reserve the right to remove any and all customer reviews, including those that contain malicious content, or contain any other content that is deemed illegal, offensive or inappropriate.

6. MISCELLANEOUS

6.1. ACCEPTANCE

By enrolling in the Program, each Member (i) certifies that he or she is over the age of majority in the jurisdiction in which he or she resides (or is supervised by a parent or legal guardian who agrees to the Program Terms) and of mental capacity (or is supervised by a legal guardian who agrees to the Program Terms), (ii) consents to the company’s collection and use of certain personal information, except as he or she may otherwise notify the Company and (iii) agrees to the Program Terms, as they may be amended from time to time.

6.2. OTHER TERMS

These Terms are in addition to, and shall be read together with, any and all other Program Terms as one and the same instrument. If there is a conflict between any terms set forth in the Program Terms, such conflict shall be resolved in the following order: first, the Explainer Page; second these Terms, third, the Program Website, and finally, any other Program Terms. For the avoidance of doubt, in the event of any action, proceeding or other dispute arising from or relating to any Program Terms, such dispute shall be settled in accordance with the provisions and procedures set forth in these Terms.

6.3. ABUSE

Any abuse by a Member of the Program’s privileges, any failure by a Member to follow these Program Terms, or any misrepresentation by a Member may subject the Member to expulsion from the Program, including forfeiture of all accumulated rewards points.

6.4. WAIVER

Every effort has been made to ensure that the information herein is correct. The Company is not responsible for any errors or omissions in printed copies of these Terms nor those published from time to time on its website.

Any waiver by the Company of the strict observance, performance or compliance by a Member with any of the Terms contained herein, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of the Company as a result of any other failure to observe, perform or comply with the Terms. No delay or omission by the Company in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.

In the event that any provision in these Terms is determined to be invalid, illegal, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions of these Terms.

6.5. CONTACT

If you have any questions about these Terms or if you wish to provide any feedback with respect to the Program, please contact us at: support@ancientnutrition.com.

6.6 DISPUTE RESOLUTION BY BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Ancient Nutrition agree that any claim, dispute, or controversy (whether in contract, tort or otherwise, whether pre-existing, present or future, and including statutory, consumer protection, common law, intentional tort, injunctive and equitable claims) between you and Ancient Nutrition, its members, managers, agents, employees, successors, assigns, affiliates, direct and indirect subsidiaries, and any third party providing any products or services to you in connection with the Program, these Terms, its interpretation or the breach, termination or validity thereof, the relationships that result from these Terms (including relationships with third parties who are not signatories to these Terms), Ancient Nutrition’s advertising, PRIVACY OR CYBERSECURITY PRACTICES or any related purchase (COLLECTIVELY, “DISPUTES”) shall be resolved by binding arbitration. DISPUTES SHALL NOT INCLUDE DISPUTES, CLAIMS, OR CONTROVERSIES CONCERNING PATENTS, TRADEMARKS, COPYRIGHTS, TRADE SECRETS OR OTHER INTELLECTUAL PROPERTY RIGHTS.

The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court. The arbitration shall be administered by the American Arbitration Association (AAA) pursuant to the AAA Consumer Arbitration Rules. The arbitration shall be heard by one arbitrator selected in accordance with the AAA Consumer Arbitration Rules. Arbitration proceedings shall be governed by this provision and the applicable AAA procedures for consumer-related disputes, in effect at the time the claim is filed. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Consumer claimants (individuals whose transaction is intended for personal, family or household use) may elect to pursue their claims in small-claims court rather than arbitration. The small-claims court proceeding will be limited solely to the customer’s individual dispute or controversy. YOU AGREE TO ARBITRATION ON AN INDIVIDUAL BASIS AND TO ADDITIONAL PROCEDURES TO GOVERN TWENTY-FIVE (25) OR MORE SIMILAR OR COORDINATED CLAIMS AS SET FORTH BELOW.

Mandatory Pre-Arbitration Procedure. Before initiating any arbitration, you and Ancient Nutrition must give the other party notice of the Dispute by providing written “Notice of Dispute” that is personally signed by you (if you are initiating the Dispute) or a representative of Ancient Nutrition (if Ancient Nutrition is initiating the Dispute). The Notice of Dispute must contain the following information (a) name and contact information (mailing address, email address, and telephone number); (b) detailed factual description of the nature of the Dispute; and (c) the resolution and relief sought. You must email your Notice of Dispute to legal@wellful.com or write to us at Ancient Nutrition, 615 S. College St., Suite 1300, Charlotte, NC 28205 USA. We will send any Notice of Dispute to the most recent email address we have on file for you. You and Ancient Nutrition will agree to attempt to resolve the Dispute through informal, good faith negotiations for a 60-day period after the date that a Notice of Dispute is received (or such longer period as is mutually agreed to by the parties). Either party may request a personal telephone or video conference as part of the informal negotiations. Should Ancient Nutrition request a telephone or video conference, you (and your counsel if you are represented) agree to attend this conference. Should you request a telephone conference, Ancient Nutrition (and its counsel if Ancient Nutrition is represented) agrees to attend this conference. Compliance with this Pre-Arbitration Procedure is a condition precedent to initiating an arbitration with the AAA. Neither party may initiate an arbitration unless this Pre-Dispute Procedure is complied with. If the sufficiency of either party’s compliance with the Mandatory Pre-Dispute Procedure is at issue, either party may seek court intervention, and any arbitration proceeding shall be stayed, until the court rules on the compliance issue. Such court shall have the power to enjoin an arbitration proceeding or order other injunctive relief, which includes but is not limited to enjoining the filing of a demand for arbitration and/or payment of arbitration costs and fees. Notwithstanding the foregoing, in the event that neither party seeks court intervention, either party may elect to raise the issue of a failure to comply with the Mandatory Pre-Arbitration Procedure before the arbitrator and seek relief in arbitration. The parties agree that any applicable statutory limitations period and any arbitration filing fee deadlines shall be tolled while you and Ancient Nutrition participate in the Mandatory Pre-Arbitration Procedure in any effort to informally resolve the Dispute.

To initiate an arbitration, the party seeking arbitration must write a demand for arbitration as specified in the AAA Rules. For any arbitration you initiate, you will pay the consumer filing fee under the AAA Consumer Rules, and Ancient Nutrition will pay the remaining AAA fees and costs. For any arbitration initiated by Ancient Nutrition, Ancient Nutrition will pay all AAA fees and costs.

CLASS ACTION WAIVER. IN ANY DISPUTE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER YOU NOR ANCIENT NUTRITION SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS/USERS, OR ARBITRATE OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS OR COLLECTIVE REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY AND AN ARBITRATOR WILL NOT HAVE ANY AUTHORITY TO HEAR OR ARBITRATE ANY SUCH CLASS, COLLECTIVE, OR OTHER REPRESENTATIVE ACTION. Notwithstanding any other clause contained in this arbitration provision or the AAA Consumer Rules, as defined above and incorporated herein by reference, any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. In any case in which (i) the dispute is filed as a class, collective, or other representative action; and (ii) there is a final judicial determination that all or part of the Class Action Waiver is unenforceable, the class, collective, or other representative action to that extent must be litigated in a civil court of competent jurisdiction, but the portion of the Class Action Waiver that is enforceable shall be enforced in arbitration.

The AAA Supplementary Rules for Consumer Multiple Case Filings and AAA Multiple Consumer Case Filing Fees shall apply when twenty-five (25) or more similar claims are asserted against Ancient Nutrition by the same or coordinated counsel or are otherwise coordinated (and your claim is one of them). In addition to the application of the AAA Supplementary Rules for Multiple Case Filings and the AAA Multiple Consumer Case Filing Fee Schedule, you and Ancient Nutrition understand and agree that when twenty-five (25) or more similar claims are asserted against Ancient Nutrition or you by the same or coordinated counsel or are otherwise coordinated resolution of your or Ancient Nutrition’s Claim might be delayed. For such coordinated actions, you and Ancient Nutrition also agree to the following coordinated bellwether process. Counsel for claimants and counsel for Ancient Nutrition shall each select ten (10) cases (per side) to proceed first in individual arbitration proceedings. The remaining cases shall be deemed filed for purposes of the statute of limitations but not for the purpose of assessing AAA fees. No AAA fees shall be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a bellwether process. If the parties are unable to resolve the remaining cases after the conclusion of the initial twenty (20) proceedings, each side shall select another ten (10) cases (per side) to proceed to individual arbitration proceedings as part of a second bellwether process. A single arbitrator shall preside over each case. Only one case may be assigned to each arbitrator as part of a bellwether process unless the parties agree otherwise. This bellwether process shall continue, consistent with the parameters identified above, until all the claims included in these coordinated filings, including your case, are adjudicated or otherwise resolved. The statute of limitations and any filing fee deadlines shall be tolled for claims subject to this bellwether process from the time the first cases are selected for a bellwether process until the time your or Ancient Nutrition’s case is selected for a bellwether process, withdrawn, or otherwise resolved. A court shall have authority to enforce this paragraph and, if necessary, to enjoin the mass filing or prosecution of arbitration demands against Ancient Nutrition or you.

If any provision of this arbitration provision is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall there be class arbitration). The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. This transaction shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1 et seq. (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. If you or Ancient Nutrition prevail on any claim that affords the prevailing party statutory attorneys’ fees, the arbitrator may award reasonable fees to you or Ancient Nutrition under the standards for fee shifting provided by law. Information on AAA and its applicable rules are available at the following numbers and URL: American Arbitration Association: (800) 778-7879, www.adr.org.

Each of you and Ancient Nutrition both agree that either party may bring suit in court to enjoin infringement or misuse of intellectual property rights.

Right to Opt Out of Arbitration. You can decline this agreement to arbitrate by emailing legal@wellful.com or write to us at Ancient Nutrition, 615 S. College St., Suite 1300, Charlotte NC 28205 USA and providing your name, address, and telephone number, date of first access to the Site, date of purchase of product or service, IP address and a statement that you wish to opt out of this arbitration provision. The opt out notice must be emailed or mailed no later than 30 days after you first accept this agreement to arbitrate by using this Site. YOU HAVE THE RIGHT TO CONSULT WITH YOUR ATTORNEY CONCERNING THIS ARBITRATION PROVISION AND CLASS ACTION WAIVER. If you send the opt-out notice, and/or in any circumstances where the foregoing arbitration provision permits either you or Ancient Nutrition to litigate any dispute in court, then the foregoing arbitration provision will not apply to either party, and both you and Ancient Nutrition Harvest agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in, respectively, California, or the federal district in which that county falls.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION OR CLAIM YOU OR ANCIENT NUTRITION MAY HAVE WITH RESPECT TO THE TERMS, PRODUCTS, SERVICES OR SITE (INCLUDING BUT NOT LIMITED TO THE PURCHASE OF ANCIENT NUTRITION PRODUCTS) MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ARISES. OTHERWISE, THE CLAIM IS PERMANENTLY BARRED.

This arbitration provision will survive the termination of your relationship with Ancient Nutrition.

6.7 CHOICE OF LAW AND VENUE

Except for California Members, your use of the Program shall be governed in all respects by the laws of the state of Tennessee, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. The use of the Program by California Members shall be governed in all respects by the laws of the state of California, without regard to choice of law provisions. For any action where the arbitration provision permits the parties to litigate in court, you agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Site (including but not limited to the purchase of Ancient Nutrition products) shall be in the state or federal courts located in Davidson County, Tennessee. Ancient Nutrition’s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms. Ancient Nutrition may assign its rights and duties under these Terms to any party at any time without notice to you.

6.8 NOTICE TO CALIFORNIA RESIDENTS

With respect to any electronic commercial service offered in connection with the Program, California residents are entitled to the following specific consumer rights information. The provider of the Program Website is: 615 S. College St., Suite 1300, Charlotte, NC 28205.

To file a complaint regarding the Program, or to receive further information, contact Ancient Nutrition via email at legal@wellful.com (with “California Resident Request” as the Subject Line).

6.9. NOTICE

Company may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Company.